In the current recession with downsizing, restructuring, global competition and technological advances we find ourselves busier than ever. We respond to increasing and changing work demands by multi-tasking and working longer hours. Over time this impacts adversely on our well-being: as we become more stressed we become less productive; our performance deteriorates and we may even burn-out.
UK firms need to be in a position of strength to thrive rather than survive, and high productivity is crucial to competing in the coming new world. Mike Pezet shares his view on how effective coaching and development helps line managers build their understanding, confidence and ability to lead and engage employees.