Multinational pharmaceutical company increases performance through behavioural change
A major manufacturing facility for premium healthcare products wished to increase service levels, quality and output at an existing site. They identified that a new structure would be required, and that this would need a change in established leadership behaviours in order to be implemented effectively.
Acorn Coaching and Development was known to the Site Director, having worked with him and his teams twice previously at a sister site. He recommended Acorn Coaching to support the site leadership in increasing their personal impact and promoting and embedding the behavioural change.
Key outcomes of the programme included:
- Helping the business to avoid issues associated with the re-organisation, for example preventing individuals from reverting to the established culture during changes in job roles and structure.
- Relationships and trust built across diverse groups and levels of management, crucial important to achieving the overall aims.
- A process which created alignment of culture across new and established employees.
- Delegates developed the confidence and ‘resilience’ to implement the new job roles and culture in the face of daily operational pressures.